Career

Operational Risk Associate

Location
Head Office - Ha Noi
Due date
30/11/2026
Quantity
01

I. JOB DESCRIPTION 

1. Operational Risk Management Framework – Management and Developmen

– Act as the focal point for implementing the Operational Risk Management Framework across the Company

– Participate in developing, reviewing, and updating:

  • Operational risk management policies
  • Risk management regulations and guidelines
  • Risk assessment tools and methodologies

– Advise business units on risk identification and control.

2. Risk and Control Self-Assessment (RCSA

– Lead or co-lead RCSA exercises with business units.

– Assess:

  • Risks within business processes
  • Effectiveness of existing controls
  • Control weaknesses requiring improvement

– Consolidate RCSA results and recommend risk mitigation measures.

3. Key Risk Indicator (KRI) Monitoring and Risk Alerts

– Develop, update, and monitor the Key Risk Indicator (KRI) system.

– Track trends in operational risk indicators.

– Analyze root causes and issue alerts when:

  • Risk levels are increasing
  • Indicators breach established thresholds
  • Unusual signs or anomalies emerge

4. Operational Risk Event Management

– Manage the process for recording, assessing, and reporting operational risk events.

– Build and maintain the operational risk loss database.

– Conduct Root Cause Analysis (RCA).

– Monitor remediation plans and measures to prevent recurrence.

5. Outsourcing Risk Management

– Monitor and assess risks arising from outsourced activities.

– Coordinate with relevant units to evaluate:

  • Service providers
  • Risk control provisions in agreements
  • Level of dependency on third parties.

– Monitor the implementation of outsourcing risk control measures.

6. Business Continuity Plan (BCP) Management

– Participate in developing, maintaining, and improving the Business Continuity Plan (BCP).

– Coordinate with units to carry out:

  • Business Impact Analysis (BIA)
  • Incident response planning
  • Periodic BCP testing and drills

– Consolidate results and recommend improvements..

7. Audit Issue Tracking and Corrective Action Plans

– Track issues identified from:

  • Internal audits
  • Regulatory inspections/examinations
  • Independent assessment activities

– Monitor progress of Corrective Action Plans (CAPs).

– Report on the status of outstanding issues.

8. Enterprise Risk Management (ERM)

– Participate in developing and updating the enterprise Risk Register. 

– Coordinate with units to identify material risks.

– Support overall risk management activities as required by the Risk Management Department (RMD).

9. Perform other duties as assigned by the Head of Department

II. JOB REQUIREMENTS

Education/Training

Bachelor’s degree or higher in one of the following fields:

  • Finance – Banking;
  • Accounting – Auditing;
  • Business Administration;
  • Economics;
  • Law;
  • Other related fields.

Knowledge and technical skills

  • Knowledge of:

    o Operational risk management framework;

    o RCSA (Risk and Control Self-Assessment);

    o KRI (Key Risk Indicators);

    o Risk event managemen;

    o BCP (Business Continuity Planning);

    o Outsourcing risk management;

  • Knowledge of Basel II – Operational Risk is an advantage;

  • Strong risk analysis and assessment skills;

  • Ability to analyze business processes;

  • Strong reporting and management presentation skills;

  • Ability to work independently and collaborate effectively with multiple departments;

  • Critical thinking, proactive mindset, and solution-oriented approach;

  • Strong teamwork skills;

  • Strong organizational and prioritization skills;

  • Computer skills: proficient in Microsoft Word and Excel;

  • Proficient in English for professional use.

Work Experience

☒   Yes                           ☐   No

Management Experience

☐   Yes                           ☒   No

Preference:

  • Banks;

  • Finance companies;

  • Financial leasing companies;

  • Enterprises with a well-established, systematic risk management system.

Contact:

General Affairs Department – HR Division, phone: 02439284666 – ext: 0116 (Email: [email protected])

 

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